OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
174 ratings and 89 comments received in the last 90 days.
12 April 2025
Handover was smooth and all queries answered
03 April 2025
I found the staff absolutely amazing and customer focused. No pressure selling and treated me with respect and like one of the family.
02 April 2025
Excellent
25 March 2025
Just a little teething problem that needs sorting.
23 March 2025
Michael and Lee are so good at their jobs. The service we get is exceptional .
22 March 2025
First class experience from start to finish
22 March 2025
Great experience. Genuinely nice people at the dealership with which I have dealt with for a long time.
19 March 2025
The staff are very friendly and were extremely helpful during purchase and were able to secure a build slot and ensure the car arrived when I needed it.
14 March 2025
This goes without saying driving a round trip of sixty miles from our home to the country garage makes every mile worth it simply because its the besr service in Northern Ireland.Staff and management go out of their way to make sure of a 5*+ service
30 April 2025
The service was fantastic from the start to end. I also really liked the service offer of a complimentary round of golf for 2 people
30 April 2025
Great service as usual
29 April 2025
Work carried out quickly and to a high standard. Also always happy to advise
28 April 2025
Top class service Makes Mercedes look like the poor cousin
23 April 2025
Yes, Lee on the service desk was very helpful and went the extra mile to ensure we got a great service.
21 April 2025
Easy
18 April 2025
Overall Amy was perfect, very informative and very pleasant to deal with. Seriously concerned though that the garage stated that the car needed other components that needed fixed and one was urgent and deemed the car unfit: £800 to fix and no issues
18 April 2025
All was carried out as agreed and car ready as promised
16 April 2025
I had to change the appointment which was no hassle. Car was finishing quickly, and I was provided a space to work while I waited.
16 April 2025
Happy with my service and nice that they cleaned the car while I was there! The Coffee and Scone was also appreciated. Liked using the Country Garage as it is a more personal company than the other local BMW garages!
01 May 2025
We were very well treated by the sales executive, who provided us with details of the various models, which helped with the ultimate decision on the model we would settle on.