OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
184 ratings and 102 comments received in the last 90 days.
20 October 2024
Peter emailed me to let me know when all was happening. I was so grateful to have someone i could ask questions and get the answers. Roger was great with information I was very grateful to all involved i look forward to remaining a customer.
18 October 2024
Excellent customer service and support from friendly and knowledgable staff at all stages of purchase and delivery.
22 September 2024
Car came earlier than expected
20 September 2024
Always very easy to deal with Lee and the Country Garage
10 September 2024
When my son and I arrived at the dealership we were made so welcome by everyone, as were our dogs. Paul Diamond the sales rep was excellent, and did everything to make sure I got the car I wanted. Good job everyone.
09 September 2024
Friendly helpful
03 September 2024
Time was very much taken for me which was very noticed by me
29 August 2024
Staff were very professional. Sales process was smooth
28 August 2024
Delivered ahead of time
09 November 2024
Provide collection and return service from my place of work.
09 November 2024
Service staff where very efficient friendly and professional
07 November 2024
Extremely helpful and will explain any problems with the vehicle and repairs required.
07 November 2024
Responsive staff and good care of my vehicle.
06 November 2024
First class service.
05 November 2024
Professional service
05 November 2024
The Service was exemplary and the Technicians also managed to identify and fix the additional work. The Video showing the condition of car is also a good service . Again disappointed that no token gesture was offered to account for disruption
03 November 2024
Amy was amazing. Esther us a star. Really enjoyed chatting with John Walker Jnr.
02 November 2024
No issues experienced
01 November 2024
Country Garage values its customers,staff are very polite and respectful to their clients .l am assured of great service and a job well done every time l take my car there.
07 November 2024
Everybody was efficient,knowledgeable and friendly.