OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
196 ratings and 100 comments received in the last 90 days.
02 December 2024
Great service and attention to detail
27 November 2024
Excellent service
07 November 2024
Everybody was efficient,knowledgeable and friendly.
20 October 2024
Peter emailed me to let me know when all was happening. I was so grateful to have someone i could ask questions and get the answers. Roger was great with information I was very grateful to all involved i look forward to remaining a customer.
18 October 2024
Excellent customer service and support from friendly and knowledgable staff at all stages of purchase and delivery.
09 January 2025
Service department very helpful and courteous. Car washed after service. Hospitality services very much appreciated on a very cold day
09 January 2025
Consistently good service, quality of workmanship and fair prices
07 January 2025
As usual, top marks for team country garage. The service and workshop team are always on hand to deal with any questions or queries relating to my bmw 3 series touring. They can't do any more. It's such a lovely countryside dealership and experience.
06 January 2025
Very satisfied, they couldn't do enough and even get you a car whilst your own is being repaired. Once again other dealerships have refused this and I had to get 3rd person involved for a lift home
06 January 2025
Very satisfied with the country garage in kells. staff were all very friendly/helpful and keeping me up to date with the service experience.
05 January 2025
Still awaiting some feedback on questions posed
29 December 2024
The problem with the car was resolved free of charge even though the car was out of warranty.
27 December 2024
Car was booked in at a time that suited me and was returned ahead of schedule. All work was explained in detail and I was very happy with the results
26 December 2024
Service team very professional
24 December 2024
Car was well looked after and communication for pick up was excellent
08 December 2024
Very satisfied. Have been through the process so many times it's so easy. The country garage is my go to bmw dealership. Great service from Paul Diamond (new car sales) as always and Michael Simpson (financial guy) always makes you laugh. Great team