OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
198 ratings and 99 comments received in the last 90 days.
14 March 2025
This goes without saying driving a round trip of sixty miles from our home to the country garage makes every mile worth it simply because its the besr service in Northern Ireland.Staff and management go out of their way to make sure of a 5*+ service
07 March 2025
Ive experienced good purchase prices and quick efficient delivery.
06 March 2025
a very large FIRST CLASS experience.
06 March 2025
I have never had a better car buying experience. Peter and Paul were marvellous, friendly and professional in guiding me through the buying process. I have already related my experience to family and friends.
05 March 2025
Very helpful, friendly salesman and finance manager who were both very knowledgable and a pleasure to deal with
19 February 2025
Start to finish I can not fault the team
12 February 2025
All the guys couldn't have done more to make the whole buying process more enjoyable.
10 February 2025
Very good, everything was explained and delivery was on time.
10 February 2025
All staff were friendly, professional, and knowledgeable. Rodger was very helpful and patient in explaining the controls of the car during the test drive and handover. The showroom is impressive and spotlessly clean.
19 March 2025
I chose the Country Garage rather than Bavarian because it was more convenient but it was a mistake. No explanation of extra work carried out. I was even called to say my car was ready when I'd already been sat in the showroom for half an hour.
17 March 2025
The service video was very informative The tyre technician was very friendly,helpful and knowledgeable
15 March 2025
As above great place and people
14 March 2025
I was well looked after, however, wasn't entirely clear when the car would be ready to pick up
11 March 2025
Team, quality of work and convenience
11 March 2025
They went the extra yard.
11 March 2025
Every time you go in, from the receptionist to the individual departments, you are always made feel welcome and nothing is ever an issue.
10 March 2025
They do what they say
09 March 2025
Always well looked after at The Country Garage! Fabulous friendly staff who treat customers as individuals.
07 March 2025
Recently had to get head lights replaced due to condensation. The country garage seem to be unable to set the bumper back to a factory standard. There is gaping at both sides and now has a dip between bonnet and bumper. for me this is unacceptable
19 March 2025
The staff are very friendly and were extremely helpful during purchase and were able to secure a build slot and ensure the car arrived when I needed it.