OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
202 ratings and 102 comments received in the last 90 days.
02 April 2025
Excellent
25 March 2025
Just a little teething problem that needs sorting.
23 March 2025
Michael and Lee are so good at their jobs. The service we get is exceptional .
22 March 2025
First class experience from start to finish
22 March 2025
Great experience. Genuinely nice people at the dealership with which I have dealt with for a long time.
19 March 2025
The staff are very friendly and were extremely helpful during purchase and were able to secure a build slot and ensure the car arrived when I needed it.
14 March 2025
This goes without saying driving a round trip of sixty miles from our home to the country garage makes every mile worth it simply because its the besr service in Northern Ireland.Staff and management go out of their way to make sure of a 5*+ service
07 March 2025
Ive experienced good purchase prices and quick efficient delivery.
06 March 2025
a very large FIRST CLASS experience.
07 April 2025
The service is always completed on time customer is always made aware beforehand if any part has to be replaced. The service record always show what work has been done.
06 April 2025
Good old fashioned customer service! Everyone was very friendly and courteous. The drivers leaving me in to work and picking me back up again when my car was ready were first class.
05 April 2025
My service experience has always been a positive experience
03 April 2025
Very straight forward booking in and collecting no issues
02 April 2025
No stress or hassle
02 April 2025
Superb service, very helpful staff who kept me up to speed with how the service was progressing
02 April 2025
Fast and efficient service
01 April 2025
Easy to book and check in for recall service was smooth and efficient.
01 April 2025
My car may be a older model but it would be nice if it would have had a wash while it was in, as I did notice that newer cars were washed
01 April 2025
Service team are both professional and helpful.
03 April 2025
I found the staff absolutely amazing and customer focused. No pressure selling and treated me with respect and like one of the family.